It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.

Warren Buffett

Your brand is what people say about you when you’re not in the room

Jeff Bezos

A good reputation is more valuable than money

Publilius Syrus

If people like you they will listen to you, but if they trust you, they will do business with you

Zig Ziglar

Your brand name is only as good as your reputation

Richard Branson

Gain a modest reputation for being unreliable and you will never be asked to do a thing.

Paul Theroux

of consumers
0 %

read online reviews before visiting a business

of consumers
0 %

think local reviews older than 3 months arent relevant

0 %

say an online review has convinced them to avoid a business

0 %

of consumers will leave a review if asked

It takes many good deeds to build a good reputation, and only one bad one to lose it

Benjamin Franklin

A satisfied customer is one who will continue to buy from you, seldom shop around, refer other customers and in general be a superstar advocate for your business.

Gregory Ciotti

Your most unhappy customers are your greatest source of learning

Bill Gates

The customer’s perception is your reality.

Kate Zabriskie

There is a big difference between a satisfied customer and a loyal customer. Never settle for ‘satisfied’.

Shep Hyken

The well-satisfied customer will bring the repeat sale that counts.

James Cash Penney

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